We will add to the FAQ's as time goes on .
Cancellations 30 days or more in advance will receive a full refund less the credit card processing fees. Cancellations less than 30 days will forfeit deposits. But, deposits may be applied to a future booking
Can I call if I have questions
Yes, Yes, Yes Planning a trip to Yellowstone can be daunting. We can give you a thousand suggestions on where to go and what to see.
Do you have customer service?
Feel free to call any time between 9 A and 5 P weekdays. Leave a message if we don't answer, because we are likely in the park.
Will we get to stop and take pictures?
We tailor each tour to your specific interests. That said, if you are an avid photographer, we will spend as long as you like waiting for just the right moment to snap the photo.
How much driving is involved?
Relax and leave the driving to us.
How much time is spent outside the vehicle?
We plan all of our tours around frequent stops for wildlife viewing, taking in stunning scenery, short walks(if you like), bathroom stops, and meals. There are many planned stops and quite a bit of time outside of our vehicles.
How much walking is involved?
Our tours are not physically demanding. While we focus on spending as much time outside as possible, we may be watching wildlife from just outside the vehicle or after a short naturalist walk. Our hikes typically follow flat and easy terrain for less than half a mile at a time. Your guide will adjust the tour to meet your needs and abilities.
Why do we leave so early?
Based on our experience, the best times of the day to view wildlife are at sunrise and sunset, when temperatures are cooler and wildlife is on the move between habitats. Another perk of joining us in the early morning is that the parks are far less busy, giving us a chance to experience wildlife and scenery without the crowds.
How many guests are on the tour?
We take no more than 6 guests. Our small group size gives us the opportunity to provide a more personalized experience in the parks.